Warranty & repairs

At Uchermann Jewellery we are committed to delivering not only exquisite jewellery but also an exceptional experience that endures. We understand the value and sentiment associated with your cherished pieces, whether they are new acquisitions or beloved heirlooms. That's why we proudly stand behind the quality and craftsmanship of every item we offer through our comprehensive Warranty & Repairs program.

When you invest in new jewellery from Uchermann Jewellery, you can rest assured that your purchase is protected by our warranty. Our warranty covers manufacturing defects and craftsmanship issues, providing you with peace of mind as you adorn yourself with our creations. Should you encounter any issues within the specified warranty period, we of experts will gladly assess and address the situation promptly.

For our valued customers who choose to embrace the history and allure of pre-loved jewellery, our commitment to your satisfaction extends to these treasures as well. We meticulously curate and inspect all pre-loved pieces before they find their way to you. However, recognising that even the most exquisite pieces might benefit from a touch of restoration, we offer a comprehensive repair service to breathe new life into these cherished gems.

Our skilled artisans and gemologists possess a wealth of expertise in jewellery restoration, ensuring that your pieces are treated with the care and attention they deserve. Whether it's revitalising a vintage ring, restringing a precious necklace, or recapturing the brilliance of a gemstone, we offer a range of repair services to cater to your needs.

Should your jewellery require repair, simply reach out to us through the page "Contact us". We will guide you through the process, offering guidance on packaging and shipping your piece to uor goldsmith. Once your item arrives, our experts will meticulously assess the repair needs and provide you with a detailed estimate and timeline. Throughout the process, we ensure transparency and clear communication, keeping you informed every step of the way.

As you embark on your journey with Uchermann Jewellery know that your jewellery is more than just an accessory—it's a part of your story. We're here to ensure that your story continues to sparkle for generations to come.